e-Transfer services are unavailable

Incident Report for Newton

Resolved

This incident has been resolved.

Posted Nov 11, 2024 - 23:36 EST

Update

We are continuing to monitor for any further issues.

Posted Nov 11, 2024 - 23:18 EST

Update

We are continuing to monitor for any further issues.

Posted Nov 11, 2024 - 23:17 EST

Monitoring

A fix is progressively being implemented, we are monitoring for improvements.

Posted Nov 11, 2024 - 23:14 EST

Identified

We have identified the root cause, and are working with our service providers to rectify this issue.

Posted Nov 11, 2024 - 21:28 EST

Investigating

impartial outage since 8PM ET. we are investigating.

Posted Nov 11, 2024 - 20:40 EST

This incident affected: Funding (e-Transfer Deposits) and Withdrawals (e-Transfer Withdrawals).

Newton