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Newton

Status

Investigating - Users withdrawing XRP to an external wallet may encounter an error or a delay when withdrawing less than 10 XRP while we work to resolve an issue with our wallet provider. XRP withdrawals of 10 XRP or more remain unaffected.
Dec 10, 2024 - 09:28 EST

About This Site

Want to know about the status of the Newton platform? View our system status chart below.
If a component of our platform is encountering an issue, rest assured our team is working to get it resolved as quickly as possible.

General Operational
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Mobile Apps ? Operational
90 days ago
100.0 % uptime
Today
2FA - Account Access ? Operational
90 days ago
100.0 % uptime
Today
RNDR - Trading Operational
90 days ago
100.0 % uptime
Today
Trading Operational
90 days ago
98.68 % uptime
Today
Trading Engine ? Operational
90 days ago
97.37 % uptime
Today
Limit Orders Operational
90 days ago
100.0 % uptime
Today
Funding Operational
90 days ago
99.72 % uptime
Today
e-Transfer Deposits Operational
90 days ago
99.45 % uptime
Today
Wire Transfers Operational
90 days ago
100.0 % uptime
Today
Crypto Funding Operational
90 days ago
100.0 % uptime
Today
0x - ZRX Operational
1inch - 1INCH Operational
Aave - AAVE Operational
Algorand - ALGO Operational
Ankr - ANKR Operational
ApeCoin - APE Operational
Avalanche - AVAX Operational
Axie Infinity - AXS Operational
Balancer - BAL Operational
Bancor - BNT Operational
Band Protocol - BAND Operational
Basic Attention Token - BAT Operational
Bitcoin - BTC Operational
Bitcoin Cash - BCH Operational
Cardano - ADA Operational
Cartesi - CTSI Operational
Celo - CELO Operational
Chainlink - LINK Operational
Chiliz - CHZ Operational
Chromia - CHR Operational
Compound - COMP Operational
Cosmos Network - ATOM Operational
Curve DAO Token - CRV Operational
Dai - DAI Operational
Dash - DASH Operational
Decentraland - MANA Operational
Dogecoin - DOGE Operational
dYdX - DYDX Operational
EOS Operational
Enjin Coin - ENJ Operational
Ethereum - ETH Operational
Ethereum Classic - ETC Operational
Ethereum Name Service - ENS Operational
Fantom - FTM Operational
Gala - GALA Operational
The Graph - GRT Operational
Hedera Hashgraph - HBAR Operational
Holo - HOT Operational
Kyber Network Crystal - KNC Operational
Litecoin - LTC Operational
Loopring - LRC Operational
Maker - MKR Operational
Mask Network - MASK Operational
MyNeighborAlice - ALICE Operational
Near - NEAR Operational
OMG Network - OMG Operational
Optimism - OP Operational
PAX Gold - PAXG Operational
Polkadot - DOT Operational
Polygon - MATIC Operational
QCAD Operational
Quant - QNT Operational
Ren - REN Operational
Render Token - RENDER Operational
The Sandbox - SAND Operational
Serum - SRM Operational
Shiba Inu - SHIB Operational
Skale - SKL Operational
Solana - SOL Operational
Stellar - XLM Operational
Storj - STORJ Operational
SushiSwap - SUSHI Operational
Synthetix - SNX Operational
Tezos - XTZ Operational
UMA - UMA Operational
Uniswap - UNI Operational
USD Coin - USDC Operational
Wrapped Bitcoin - WBTC Operational
Yearn Finance - YFI Operational
Zcash - ZEC Operational
All Crypto Deposits Operational
XRP Operational
Ethereum - BASE Operational
90 days ago
100.0 % uptime
Today
USD Coin - BASE Operational
90 days ago
100.0 % uptime
Today
Celestia - TIA Operational
90 days ago
100.0 % uptime
Today
Polygon - POL Operational
90 days ago
100.0 % uptime
Today
Withdrawals Operational
90 days ago
99.62 % uptime
Today
e-Transfer Withdrawals Operational
90 days ago
99.35 % uptime
Today
EFT Withdrawals Operational
90 days ago
99.9 % uptime
Today
Crypto Withdrawals Degraded Performance
90 days ago
100.0 % uptime
Today
All Crypto Withdrawals Operational
0x - ZRX Operational
1inch - 1INCH Operational
Aave - AAVE Operational
Algorand - ALGO Operational
Ankr - ANKR Operational
ApeCoin - APE Operational
Avalanche - AVAX Operational
Axie Infinity - AXS Operational
Balancer - BAL Operational
Band Protocol - BAND Operational
Basic Attention Token - BAT Operational
Bitcoin - BTC Operational
Bitcoin Cash - BCH Operational
Cardano - ADA Operational
Cartesi - CTSI Operational
Celo - CELO Operational
Chainlink - LINK Operational
Chiliz - CHZ Operational
Chromia - CHR Operational
Compound - COMP Operational
Cosmos - ATOM Operational
Curve DAO Token - CRV Operational
Dai - DAI Operational
Dash - DASH Operational
Decentraland - MANA Operational
Dogecoin - DOGE Operational
dYdX - DYDX Operational
Eos - EOS Operational
Ethereum - ETH Operational
Ethereum Classic - ETC Operational
Ethereum Name Service - ENS Operational
Enjin Coin - ENJ Operational
Fantom - FTM Operational
Gala - GALA Operational
The Graph - GRT Operational
Hedera Hashgraph - HBAR Operational
Holo - HOT Operational
Kyber Network Crystal - KNC Operational
Litecoin - LTC Operational
LUNC Operational
Loopring - LRC Operational
Maker - MKR Operational
Mask Network - MASK Operational
MyNeighborAlice - ALICE Operational
Near - NEAR Operational
OMG Network - OMG Operational
Optimism - OP Operational
PAX Gold - PAXG Operational
Polkadot - DOT Operational
Polygon - MATIC Operational
QCAD Operational
Quant - QNT Operational
Ren - REN Operational
Render Network - RNDR Operational
The Sandbox - SAND Operational
Serum - SRM Operational
Shiba Inu - SHIB Operational
Skale - SKL Operational
Solana - SOL Operational
Stellar - XLM Operational
Storj - STORJ Operational
SushiSwap - SUSHI Operational
Synthetix - SNX Operational
TerraUSD - UST Operational
Tezos - XTZ Operational
UMA - UMA Operational
Uniswap - UNI Operational
USD Coin - USDC Operational
Yearn Finance - YFI Operational
Wrapped Bitcoin - WBTC Operational
Zcash - ZEC Operational
XRP Degraded Performance
Polygon - POL Operational
90 days ago
100.0 % uptime
Today
Verifications Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Hedera Hashgraph (HBAR) Dec 11, 2024 12:45-14:15 EST
Hedera will be upgrading Hedera mainnet on December 11, 2024 at 1 PM EST. 15 minutes before that time, Newton will halt all deposits and withdrawals on the Hedera blockchain, as the network may be disrupted during the upgrade. HBAR trading will not be affected.

For more information, the Hedera status page can be found here: https://status.hedera.com/

Posted on Dec 10, 2024 - 13:29 EST
Past Incidents
Dec 10, 2024
Resolved - This incident has been resolved.
Dec 10, 13:11 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 10, 11:40 EST
Update - A fix has been implemented, we are monitoring for any further issues.
Dec 10, 11:40 EST
Identified - We have identified possible root causes, and are addressing these issues.
Dec 10, 10:03 EST
Investigating - We are investigating an outage with our trading service.
Dec 10, 09:39 EST
Dec 9, 2024

No incidents reported.

Dec 8, 2024
Completed - The scheduled maintenance has been completed.
Dec 8, 06:10 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 00:40 EST
Update - We will be undergoing scheduled maintenance during this time.
Dec 8, 00:39 EST
Scheduled - E-Transfer Deposits and Withdrawals are undergoing a planned maintenance.

Thank you for your patience.

Dec 8, 00:39 EST
Dec 7, 2024
Resolved - This incident has been resolved.
Dec 7, 12:06 EST
Update - e-Transfer Request transfer is affected on Android and iOS.
functionality is not affected on the Newton Web app, please refer to the web application to use the request money feature.

Dec 6, 15:24 EST
Investigating - Users may experience an issue when generating a new e-Transfer deposit request. Funding directly from a bank account via "receive money" remains operational.
Dec 6, 15:04 EST
Dec 6, 2024
Dec 5, 2024
Resolved - This incident has been resolved.
Dec 5, 21:20 EST
Investigating - SOL withdrawals are temporarily unavailable while we investigate an issue.
Dec 5, 21:05 EST
Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024
Resolved - This incident has been resolved.
Dec 2, 17:11 EST
Investigating - We are currently experiencing an increased delay in processing withdrawals and are investigating.
Dec 2, 10:07 EST
Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024
Resolved - This incident has been resolved.
Nov 27, 21:01 EST
Update - We are continuing to investigate this issue.
Nov 27, 18:59 EST
Investigating - E-Transfer and crypto withdrawals have been temporarily suspended while we investigate an issue. User funds are safe, and we will provide further updates as soon as possible.
Nov 27, 18:59 EST
Nov 26, 2024

No incidents reported.