Investigating - Users withdrawing XRP to an external wallet may encounter an error or a delay when withdrawing less than 10 XRP while we work to resolve an issue with our wallet provider. XRP withdrawals of 10 XRP or more remain unaffected.
Dec 10, 2024 - 09:28 EST
Want to know about the status of the Newton platform? View our system status chart below.
If a component of our platform is encountering an issue, rest assured our team is working to get it resolved as quickly as possible.
General
Operational
90 days ago
100.0
% uptime
Today
Web App
Operational
90 days ago
100.0
% uptime
Today
Mobile Apps
?
Operational
90 days ago
100.0
% uptime
Today
2FA - Account Access
?
Operational
90 days ago
100.0
% uptime
Today
RNDR - Trading
Operational
90 days ago
100.0
% uptime
Today
Trading
Operational
90 days ago
98.68
% uptime
Today
Trading Engine
?
Operational
90 days ago
97.37
% uptime
Today
Limit Orders
Operational
90 days ago
100.0
% uptime
Today
Funding
Operational
90 days ago
99.72
% uptime
Today
e-Transfer Deposits
Operational
90 days ago
99.45
% uptime
Today
Wire Transfers
Operational
90 days ago
100.0
% uptime
Today
Crypto Funding
Operational
90 days ago
100.0
% uptime
Today
0x - ZRX
Operational
1inch - 1INCH
Operational
Aave - AAVE
Operational
Algorand - ALGO
Operational
Ankr - ANKR
Operational
ApeCoin - APE
Operational
Avalanche - AVAX
Operational
Axie Infinity - AXS
Operational
Balancer - BAL
Operational
Bancor - BNT
Operational
Band Protocol - BAND
Operational
Basic Attention Token - BAT
Operational
Bitcoin - BTC
Operational
Bitcoin Cash - BCH
Operational
Cardano - ADA
Operational
Cartesi - CTSI
Operational
Celo - CELO
Operational
Chainlink - LINK
Operational
Chiliz - CHZ
Operational
Chromia - CHR
Operational
Compound - COMP
Operational
Cosmos Network - ATOM
Operational
Curve DAO Token - CRV
Operational
Dai - DAI
Operational
Dash - DASH
Operational
Decentraland - MANA
Operational
Dogecoin - DOGE
Operational
dYdX - DYDX
Operational
EOS
Operational
Enjin Coin - ENJ
Operational
Ethereum - ETH
Operational
Ethereum Classic - ETC
Operational
Ethereum Name Service - ENS
Operational
Fantom - FTM
Operational
Gala - GALA
Operational
The Graph - GRT
Operational
Hedera Hashgraph - HBAR
Operational
Holo - HOT
Operational
Kyber Network Crystal - KNC
Operational
Litecoin - LTC
Operational
Loopring - LRC
Operational
Maker - MKR
Operational
Mask Network - MASK
Operational
MyNeighborAlice - ALICE
Operational
Near - NEAR
Operational
OMG Network - OMG
Operational
Optimism - OP
Operational
PAX Gold - PAXG
Operational
Polkadot - DOT
Operational
Polygon - MATIC
Operational
QCAD
Operational
Quant - QNT
Operational
Ren - REN
Operational
Render Token - RENDER
Operational
The Sandbox - SAND
Operational
Serum - SRM
Operational
Shiba Inu - SHIB
Operational
Skale - SKL
Operational
Solana - SOL
Operational
Stellar - XLM
Operational
Storj - STORJ
Operational
SushiSwap - SUSHI
Operational
Synthetix - SNX
Operational
Tezos - XTZ
Operational
UMA - UMA
Operational
Uniswap - UNI
Operational
USD Coin - USDC
Operational
Wrapped Bitcoin - WBTC
Operational
Yearn Finance - YFI
Operational
Zcash - ZEC
Operational
All Crypto Deposits
Operational
XRP
Operational
Ethereum - BASE
Operational
90 days ago
100.0
% uptime
Today
USD Coin - BASE
Operational
90 days ago
100.0
% uptime
Today
Celestia - TIA
Operational
90 days ago
100.0
% uptime
Today
Polygon - POL
Operational
90 days ago
100.0
% uptime
Today
Withdrawals
Operational
90 days ago
99.62
% uptime
Today
e-Transfer Withdrawals
Operational
90 days ago
99.35
% uptime
Today
EFT Withdrawals
Operational
90 days ago
99.9
% uptime
Today
Crypto Withdrawals
Degraded Performance
90 days ago
100.0
% uptime
Today
All Crypto Withdrawals
Operational
0x - ZRX
Operational
1inch - 1INCH
Operational
Aave - AAVE
Operational
Algorand - ALGO
Operational
Ankr - ANKR
Operational
ApeCoin - APE
Operational
Avalanche - AVAX
Operational
Axie Infinity - AXS
Operational
Balancer - BAL
Operational
Band Protocol - BAND
Operational
Basic Attention Token - BAT
Operational
Bitcoin - BTC
Operational
Bitcoin Cash - BCH
Operational
Cardano - ADA
Operational
Cartesi - CTSI
Operational
Celo - CELO
Operational
Chainlink - LINK
Operational
Chiliz - CHZ
Operational
Chromia - CHR
Operational
Compound - COMP
Operational
Cosmos - ATOM
Operational
Curve DAO Token - CRV
Operational
Dai - DAI
Operational
Dash - DASH
Operational
Decentraland - MANA
Operational
Dogecoin - DOGE
Operational
dYdX - DYDX
Operational
Eos - EOS
Operational
Ethereum - ETH
Operational
Ethereum Classic - ETC
Operational
Ethereum Name Service - ENS
Operational
Enjin Coin - ENJ
Operational
Fantom - FTM
Operational
Gala - GALA
Operational
The Graph - GRT
Operational
Hedera Hashgraph - HBAR
Operational
Holo - HOT
Operational
Kyber Network Crystal - KNC
Operational
Litecoin - LTC
Operational
LUNC
Operational
Loopring - LRC
Operational
Maker - MKR
Operational
Mask Network - MASK
Operational
MyNeighborAlice - ALICE
Operational
Near - NEAR
Operational
OMG Network - OMG
Operational
Optimism - OP
Operational
PAX Gold - PAXG
Operational
Polkadot - DOT
Operational
Polygon - MATIC
Operational
QCAD
Operational
Quant - QNT
Operational
Ren - REN
Operational
Render Network - RNDR
Operational
The Sandbox - SAND
Operational
Serum - SRM
Operational
Shiba Inu - SHIB
Operational
Skale - SKL
Operational
Solana - SOL
Operational
Stellar - XLM
Operational
Storj - STORJ
Operational
SushiSwap - SUSHI
Operational
Synthetix - SNX
Operational
TerraUSD - UST
Operational
Tezos - XTZ
Operational
UMA - UMA
Operational
Uniswap - UNI
Operational
USD Coin - USDC
Operational
Yearn Finance - YFI
Operational
Wrapped Bitcoin - WBTC
Operational
Zcash - ZEC
Operational
XRP
Degraded Performance
Polygon - POL
Operational
90 days ago
100.0
% uptime
Today
Verifications
Operational
Customer Support
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Hedera will be upgrading Hedera mainnet on December 11, 2024 at 1 PM EST. 15 minutes before that time, Newton will halt all deposits and withdrawals on the Hedera blockchain, as the network may be disrupted during the upgrade. HBAR trading will not be affected.
For more information, the Hedera status page can be found here: https://status.hedera.com/ Posted on
Dec 10, 2024 - 13:29 EST
Resolved -
This incident has been resolved.
Dec 7, 12:06 EST
Update -
e-Transfer Request transfer is affected on Android and iOS. functionality is not affected on the Newton Web app, please refer to the web application to use the request money feature.
Dec 6, 15:24 EST
Investigating -
Users may experience an issue when generating a new e-Transfer deposit request. Funding directly from a bank account via "receive money" remains operational.
Dec 6, 15:04 EST
Resolved -
This incident has been resolved.
Nov 27, 21:01 EST
Update -
We are continuing to investigate this issue.
Nov 27, 18:59 EST
Investigating -
E-Transfer and crypto withdrawals have been temporarily suspended while we investigate an issue. User funds are safe, and we will provide further updates as soon as possible.
Nov 27, 18:59 EST