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Newton

Status

Update - Trading has been disabled until further notice for the following assets: DASH, ETC, ZEC, ALICE, QCAD, RNDR, MASK, HOT, SRM, and WBTC.

On the Newton USA platform, trading has been temporarily disabled for the following assets: AAVE, ALGO, AVAX, BAT, DAI, ETHW, FTM, LINK, SHIB, USDT, XLM, and XTZ.

Nov 14, 2022 - 23:49 EST
Update - Limit order functionality has been re-enabled for BTC, ETH, SOL, DOGE, ADA, SHIB, MATIC, LTC, DOT, BCH and USDC. Market orders remain fully functional for most assets.
Nov 14, 2022 - 17:28 EST
Update - We are continuing to investigate this issue.
Nov 11, 2022 - 11:27 EST
Investigating - Limit order functionality has been temporarily suspended. Users that have an open limit order will have that order automatically cancelled. Market orders remain fully functional for most assets.
Nov 10, 2022 - 23:25 EST

About This Site

Want to know about the status of the Newton platform? View our system status chart below.
If a component of our platform is encountering an issue, rest assured our team is working to get it resolved as quickly as possible.

General Operational
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Mobile Apps ? Operational
90 days ago
100.0 % uptime
Today
2FA - Account Access ? Operational
90 days ago
100.0 % uptime
Today
Trading Degraded Performance
90 days ago
98.11 % uptime
Today
Trading Engine ? Degraded Performance
90 days ago
100.0 % uptime
Today
Limit Orders Degraded Performance
90 days ago
96.22 % uptime
Today
Funding Operational
90 days ago
100.0 % uptime
Today
e-Transfer Deposits Operational
90 days ago
100.0 % uptime
Today
Wire Transfers Operational
90 days ago
100.0 % uptime
Today
Crypto Funding Operational
0x - ZRX Operational
1inch - 1INCH Operational
Aave - AAVE Operational
Algorand - ALGO Operational
Ankr - ANKR Operational
ApeCoin - APE Operational
Avalanche - AVAX Operational
Axie Infinity - AXS Operational
Balancer - BAL Operational
Bancor - BNT Operational
Band Protocol - BAND Operational
Basic Attention Token - BAT Operational
Bitcoin - BTC Operational
Bitcoin Cash - BCH Operational
Cardano - ADA Operational
Cartesi - CTSI Operational
Celo - CELO Operational
Chainlink - LINK Operational
Chiliz - CHZ Operational
Chromia - CHR Operational
Compound - COMP Operational
Cosmos Network - ATOM Operational
Curve DAO Token - CRV Operational
Dai - DAI Operational
Dash - DASH Operational
Decentraland - MANA Operational
Dogecoin - DOGE Operational
dYdX - DYDX Operational
EOS Operational
Enjin Coin - ENJ Operational
Ethereum - ETH Operational
Ethereum Classic - ETC Operational
Ethereum Name Service - ENS Operational
Fantom - FTM Operational
Gala - GALA Operational
The Graph - GRT Operational
Hedera Hashgraph - HBAR Operational
Holo - HOT Operational
Kyber Network Crystal - KNC Operational
Litecoin - LTC Operational
Loopring - LRC Operational
Maker - MKR Operational
Mask Network - MASK Operational
MyNeighborAlice - ALICE Operational
Near - NEAR Operational
OMG Network - OMG Operational
Optimism - OP Operational
PAX Gold - PAXG Operational
Polkadot - DOT Operational
Polygon - MATIC Operational
QCAD Operational
Quant - QNT Operational
Ren - REN Operational
Render Network - RNDR Operational
The Sandbox - SAND Operational
Serum - SRM Operational
Shiba Inu - SHIB Operational
Skale - SKL Operational
Solana - SOL Operational
Stellar - XLM Operational
Storj - STORJ Operational
SushiSwap - SUSHI Operational
Synthetix - SNX Operational
Tezos - XTZ Operational
UMA - UMA Operational
Uniswap - UNI Operational
USD Coin - USDC Operational
Wrapped Bitcoin - WBTC Operational
Yearn Finance - YFI Operational
Zcash - ZEC Operational
Withdrawals Operational
90 days ago
98.83 % uptime
Today
e-Transfer Withdrawals Operational
90 days ago
97.67 % uptime
Today
EFT Withdrawals Operational
90 days ago
100.0 % uptime
Today
Crypto Withdrawals Operational
All Crypto Withdrawals Operational
0x - ZRX Operational
1inch - 1INCH Operational
Aave - AAVE Operational
Algorand - ALGO Operational
Ankr - ANKR Operational
ApeCoin - APE Operational
Avalanche - AVAX Operational
Axie Infinity - AXS Operational
Balancer - BAL Operational
Band Protocol - BAND Operational
Basic Attention Token - BAT Operational
Bitcoin - BTC Operational
Bitcoin Cash - BCH Operational
Cardano - ADA Operational
Cartesi - CTSI Operational
Celo - CELO Operational
Chainlink - LINK Operational
Chiliz - CHZ Operational
Chromia - CHR Operational
Compound - COMP Operational
Cosmos - ATOM Operational
Curve DAO Token - CRV Operational
Dai - DAI Operational
Dash - DASH Operational
Decentraland - MANA Operational
Dogecoin - DOGE Operational
dYdX - DYDX Operational
Eos - EOS Operational
Ethereum - ETH Operational
Ethereum Classic - ETC Operational
Ethereum Name Service - ENS Operational
Enjin Coin - ENJ Operational
Fantom - FTM Operational
Gala - GALA Operational
The Graph - GRT Operational
Hedera Hashgraph - HBAR Operational
Holo - HOT Operational
Kyber Network Crystal - KNC Operational
Litecoin - LTC Operational
LUNC Operational
Loopring - LRC Operational
Maker - MKR Operational
Mask Network - MASK Operational
MyNeighborAlice - ALICE Operational
Near - NEAR Operational
OMG Network - OMG Operational
Optimism - OP Operational
PAX Gold - PAXG Operational
Polkadot - DOT Operational
Polygon - MATIC Operational
QCAD Operational
Quant - QNT Operational
Ren - REN Operational
Render Network - RNDR Operational
The Sandbox - SAND Operational
Serum - SRM Operational
Shiba Inu - SHIB Operational
Skale - SKL Operational
Solana - SOL Operational
Stellar - XLM Operational
Storj - STORJ Operational
SushiSwap - SUSHI Operational
Synthetix - SNX Operational
TerraUSD - UST Operational
Tezos - XTZ Operational
UMA - UMA Operational
Uniswap - UNI Operational
USD Coin - USDC Operational
Yearn Finance - YFI Operational
Wrapped Bitcoin - WBTC Operational
Zcash - ZEC Operational
Verifications Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 6, 2023

No incidents reported today.

Feb 5, 2023

No incidents reported.

Feb 4, 2023
Resolved - This incident has been resolved.
Feb 4, 22:21 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 4, 16:08 EST
Investigating - We are investigating an issue with our payment processors causing some e-Transfer deposits and withdrawals to be delayed.
Feb 4, 10:10 EST
Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023
Resolved - This incident has been resolved.
Jan 30, 10:12 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 30, 01:41 EST
Investigating - e-Transfer withdrawals have been temporarily disabled while we investigate an outage with our payment processor. Other FIAT withdrawal methods remain available.
Jan 29, 23:44 EST
Jan 29, 2023
Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023
Resolved - This incident has been resolved.
Jan 24, 13:01 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 24, 12:37 EST
Investigating - HBAR withdrawals have been temporarily disabled while we continue to investigate.
Jan 24, 10:20 EST
Jan 23, 2023
Resolved - This incident has been resolved.
Jan 23, 15:45 EST
Investigating - Users may experience delays when withdrawing cryptocurrency to an external wallet while we work with our wallet provider to resolve the issue.
Jan 23, 13:09 EST