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Newton

Status

All Systems Operational

About This Site

Want to know about the status of the Newton platform? View our system status chart below.
If a component of our platform is encountering an issue, rest assured our team is working to get it resolved as quickly as possible.

General Operational
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Mobile Apps ? Operational
90 days ago
100.0 % uptime
Today
2FA - Account Access ? Operational
90 days ago
100.0 % uptime
Today
RNDR - Trading Operational
90 days ago
100.0 % uptime
Today
Trading Operational
90 days ago
99.95 % uptime
Today
Trading Engine ? Operational
90 days ago
99.91 % uptime
Today
Limit Orders Operational
90 days ago
100.0 % uptime
Today
Funding Operational
90 days ago
99.94 % uptime
Today
e-Transfer Deposits Operational
90 days ago
99.88 % uptime
Today
Wire Transfers Operational
90 days ago
100.0 % uptime
Today
Crypto Funding Operational
90 days ago
100.0 % uptime
Today
0x - ZRX Operational
1inch - 1INCH Operational
Aave - AAVE Operational
Algorand - ALGO Operational
Ankr - ANKR Operational
ApeCoin - APE Operational
Avalanche - AVAX Operational
Axie Infinity - AXS Operational
Balancer - BAL Operational
Bancor - BNT Operational
Band Protocol - BAND Operational
Basic Attention Token - BAT Operational
Bitcoin - BTC Operational
Bitcoin Cash - BCH Operational
Cardano - ADA Operational
Cartesi - CTSI Operational
Celo - CELO Operational
Chainlink - LINK Operational
Chiliz - CHZ Operational
Chromia - CHR Operational
Compound - COMP Operational
Cosmos Network - ATOM Operational
Curve DAO Token - CRV Operational
Dai - DAI Operational
Dash - DASH Operational
Decentraland - MANA Operational
Dogecoin - DOGE Operational
dYdX - DYDX Operational
EOS Operational
Enjin Coin - ENJ Operational
Ethereum - ETH Operational
Ethereum Classic - ETC Operational
Ethereum Name Service - ENS Operational
Fantom - FTM Operational
Gala - GALA Operational
The Graph - GRT Operational
Hedera Hashgraph - HBAR Operational
Holo - HOT Operational
Kyber Network Crystal - KNC Operational
Litecoin - LTC Operational
Loopring - LRC Operational
Maker - MKR Operational
Mask Network - MASK Operational
MyNeighborAlice - ALICE Operational
Near - NEAR Operational
OMG Network - OMG Operational
Optimism - OP Operational
PAX Gold - PAXG Operational
Polkadot - DOT Operational
Polygon - MATIC Operational
QCAD Operational
Quant - QNT Operational
Ren - REN Operational
Render Token - RENDER Operational
The Sandbox - SAND Operational
Serum - SRM Operational
Shiba Inu - SHIB Operational
Skale - SKL Operational
Solana - SOL Operational
Stellar - XLM Operational
Storj - STORJ Operational
SushiSwap - SUSHI Operational
Synthetix - SNX Operational
Tezos - XTZ Operational
UMA - UMA Operational
Uniswap - UNI Operational
USD Coin - USDC Operational
Wrapped Bitcoin - WBTC Operational
Yearn Finance - YFI Operational
Zcash - ZEC Operational
All Crypto Deposits Operational
XRP Operational
Ethereum - BASE Operational
90 days ago
100.0 % uptime
Today
USD Coin - BASE Operational
90 days ago
100.0 % uptime
Today
Celestia - TIA Operational
90 days ago
100.0 % uptime
Today
Polygon - POL Operational
90 days ago
100.0 % uptime
Today
Withdrawals Operational
90 days ago
99.77 % uptime
Today
e-Transfer Withdrawals Operational
90 days ago
99.63 % uptime
Today
EFT Withdrawals Operational
90 days ago
99.9 % uptime
Today
Crypto Withdrawals Operational
All Crypto Withdrawals Operational
0x - ZRX Operational
1inch - 1INCH Operational
Aave - AAVE Operational
Algorand - ALGO Operational
Ankr - ANKR Operational
ApeCoin - APE Operational
Avalanche - AVAX Operational
Axie Infinity - AXS Operational
Balancer - BAL Operational
Band Protocol - BAND Operational
Basic Attention Token - BAT Operational
Bitcoin - BTC Operational
Bitcoin Cash - BCH Operational
Bonk - BONK Operational
Cardano - ADA Operational
Cartesi - CTSI Operational
Celo - CELO Operational
Chainlink - LINK Operational
Chiliz - CHZ Operational
Chromia - CHR Operational
Compound - COMP Operational
Cosmos - ATOM Operational
Curve DAO Token - CRV Operational
Dai - DAI Operational
Dash - DASH Operational
Decentraland - MANA Operational
Dogecoin - DOGE Operational
Dogwifhat - WIF Operational
dYdX - DYDX Operational
Eos - EOS Operational
Ethereum - ETH Operational
Ethereum Classic - ETC Operational
Ethereum Name Service - ENS Operational
Enjin Coin - ENJ Operational
Fantom - FTM Operational
Gala - GALA Operational
The Graph - GRT Operational
Hedera Hashgraph - HBAR Operational
Helium - HNT Operational
Holo - HOT Operational
Jupiter - JUP Operational
Kyber Network Crystal - KNC Operational
Litecoin - LTC Operational
LUNC Operational
Loopring - LRC Operational
Maker - MKR Operational
Mask Network - MASK Operational
MyNeighborAlice - ALICE Operational
Near - NEAR Operational
OMG Network - OMG Operational
Optimism - OP Operational
PAX Gold - PAXG Operational
Polkadot - DOT Operational
Polygon - POL Operational
Pyth Network - PYTH Operational
QCAD Operational
Quant - QNT Operational
Ren - REN Operational
Render Network - RENDER Operational
The Sandbox - SAND Operational
Serum - SRM Operational
Shiba Inu - SHIB Operational
Skale - SKL Operational
Solana - SOL Operational
Stellar - XLM Operational
Storj - STORJ Operational
SushiSwap - SUSHI Operational
Synthetix - SNX Operational
TerraUSD - UST Operational
Tezos - XTZ Operational
UMA - UMA Operational
Uniswap - UNI Operational
USD Coin - USDC Operational
Yearn Finance - YFI Operational
Wrapped Bitcoin - WBTC Operational
Zcash - ZEC Operational
XRP Operational
Verifications Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 19, 2025

No incidents reported today.

Jan 18, 2025
Resolved - This incident has been resolved.
Jan 18, 23:38 EST
Monitoring - The issues affecting Solana network coins have stabilized.

New withdrawals will process as expected. Existing queued withdrawals are still affected, and we are working on a resolution soon. Please check back here for updates if your withdrawal is delayed.

Jan 18, 18:49 EST
Update - We are continuing to investigate this issue.
Jan 18, 12:27 EST
Investigating - Withdrawals on the Solana network have been temporarily disabled while we investigate an issue with our wallet provider. Any in-progress withdrawals will be completed or returned to user accounts as soon as possible.
Jan 18, 12:22 EST
Jan 17, 2025

No incidents reported.

Jan 16, 2025
Resolved - This incident has been resolved.
Jan 16, 23:00 EST
Update - We are continuing to investigate this issue.
Jan 16, 23:00 EST
Investigating - E-Transfer withdrawals have been temporarily suspended while we investigate an issue with our service provider.
Jan 16, 20:04 EST
Jan 15, 2025
Completed - The scheduled maintenance has been completed.
Jan 15, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 12:45 EST
Scheduled - Hedera will be upgrading Hedera mainnet on January 15, 2025 at 1 PM EST. 15 minutes before that time, Newton will halt all deposits and withdrawals on the Hedera blockchain, as the network may be disrupted during the upgrade. HBAR trading will not be affected.

For more information, the Hedera status page can be found here: https://status.hedera.com/

Jan 14, 14:12 EST
Resolved - This incident has been resolved.
Jan 15, 11:39 EST
Identified - An ongoing technical issue with our vendor is preventing withdrawals and deposits of Cardano (ADA) from processing. We are monitoring for updates.
Jan 14, 09:32 EST
Jan 14, 2025
Jan 13, 2025
Resolved - This incident has been resolved.
Jan 13, 11:16 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 10:49 EST
Investigating - Deposits and withdrawals of Cardano (ADA) have been temporarily suspended while our wallet provider investigates an issue. Deposits of ADA that have recently been sent to your Newton account may be delayed. Trading remains operational as normal.
Jan 13, 10:43 EST
Jan 12, 2025
Completed - The scheduled maintenance has been completed.
Jan 12, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 00:30 EST
Scheduled - Interac will be applying critical maintenance to their e-Transfer systems during the planned downtime, and e-Transfers will be unavailable on the Newton platform during this period.
Jan 10, 13:51 EST
Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025
Resolved - This incident has been resolved.
Jan 6, 13:04 EST
Investigating - Users may experience delays when withdrawing on the Ethereum network while we investigate an issue with our wallet provider.
Jan 6, 12:21 EST
Jan 5, 2025

No incidents reported.