Trading service non operational since 2AM ET

Incident Report for Newton

Resolved

This incident has been resolved.

Posted Dec 10, 2024 - 13:11 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 10, 2024 - 11:40 EST

Update

A fix has been implemented, we are monitoring for any further issues.

Posted Dec 10, 2024 - 11:40 EST

Identified

We have identified possible root causes, and are addressing these issues.

Posted Dec 10, 2024 - 10:03 EST

Investigating

We are investigating an outage with our trading service.

Posted Dec 10, 2024 - 09:39 EST

This incident affected: Trading (Trading Engine).

Newton