Trading functionality impacted

Incident Report for Newton

Resolved

This incident has been resolved.

Posted Oct 21, 2024 - 11:14 EDT

Identified

We have identified the root cause and are actively working on a solution. This is only impacting cancelations of limit orders.

Posted Oct 21, 2024 - 09:57 EDT

Update

We have identified that the only affected trading functionality is Limit Orders. We are continuing our investigation.

Posted Oct 21, 2024 - 09:30 EDT

Investigating

We have identified an issue with Trading functionality - Trading is impacted and we are investigating.

Posted Oct 21, 2024 - 09:15 EDT

This incident affected: Trading (Trading Engine).

Newton