A fix has been implemented and we are monitoring the results.
Posted Feb 23, 2026 - 15:56 EST
Update
We are continuing to investigate this issue.
Posted Feb 23, 2026 - 15:44 EST
Investigating
We are currently investigating this issue.
Posted Feb 23, 2026 - 15:28 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 23, 2026 - 15:13 EST
Investigating
Users may encounter an error when attempting to withdraw cryptocurrency to an external wallet. If a transaction is not successfully broadcast to the blockchain, the funds will be automatically returned to the user’s Newton account.
Posted Feb 23, 2026 - 15:01 EST
This incident affected: Crypto Withdrawals (All Crypto Withdrawals).