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Newton

Status

Authentication service delays

Incident Report for Newton

Resolved

This incident has been resolved.
Posted Sep 19, 2024 - 16:11 EDT

Identified

An issue with our authentication service has been identified. Users may experience some delays with logging in, trading, and withdrawing. We are working with our authentication service provider to resolve this as soon as possible.
Posted Sep 19, 2024 - 13:25 EDT
This incident affected: Withdrawals (e-Transfer Withdrawals, EFT Withdrawals), Trading (Trading Engine), General (Web App, Mobile Apps), and Crypto Withdrawals (All Crypto Withdrawals).